Ariova

Washington Consumer Health Data Policy

Effective and last updated: August 20, 2026

Washington's My Health My Data Act (MHMD) gives consumer health data — health information that isn't already covered by HIPAA — special protection. This page exists as a separate, prominent document specifically about that, as the law requires, in addition to our general Privacy Policy.

What counts as "consumer health data" here

Information about your physical or mental health condition, symptoms, or diagnoses (past-diagnosed conditions you mention, or patterns you describe — like migraine attacks, medications, or symptoms)
Medications, dosages, and how you've responded to them
Health-related documents you send us (lab results, provider notes, pharmacy records, photos of medications or symptoms)
Appointments, providers, and care you describe to us
Precise location data, only to the extent you volunteer it in conversation (we do not collect device/GPS location)

Why we collect it

Solely to provide the service you're asking for: remembering your health situation across conversations, helping you track what's open or resolved, reading documents you send us, and giving you organized summaries of your own information (for example, to bring to a doctor). We do not collect consumer health data for any secondary purpose.

Categories of third parties we share it with

We share consumer health data only with the processors necessary to run the service, under contract, and only to the extent needed to perform that function:

Cloud infrastructure and database providers — to store your data securely.
AI language-model providers — to understand and respond to your messages. These providers are contractually barred from training on your data and from retaining it beyond serving your request.
SMS/messaging carrier — to deliver messages to and from your phone.

We do not share consumer health data with data brokers, advertisers, or any party for marketing purposes. We do not sell consumer health data, under any circumstance, to anyone.

No geofencing

We do not use geofencing (or any other location-based targeting) around health facilities — clinics, doctor's offices, hospitals, pharmacies, mental health or reproductive health facilities, or similar locations — to identify, track, or send messages to consumers, or to collect their consumer health data.

Your rights under MHMD

Confirm whether we're collecting, sharing, or selling your consumer health data (we don't sell it).
Access the specific data we have about you, including a list of third parties and affiliates it's been shared with.
Withdraw consent to our collection or sharing of your consumer health data at any time.
Delete your consumer health data, including from archives and backups on a rolling basis.
Appeal a denial of any of the above by contacting us — we'll respond within a reasonable time.

To exercise any of these rights, email privacy@ariova.ai. We'll respond promptly and will not require you to create an account or pay a fee to exercise these rights.

Consent

By texting Ariova after seeing our opt-in page, you consent to our collection and use of your consumer health data as described here and in our Privacy Policy, for the purpose of providing you the service. We do not collect consumer health data beyond what's needed for that purpose, and we will ask for your consent again if that ever changes.

Contact

Questions, requests, or to exercise any right above: privacy@ariova.ai